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Why You'll Love This Job

The billing specialist is responsible for obtaining and following up on payments from patients and insurances based on established contracts.


  • Review and process account adjustments and overpayment refunds in an efficient and timely manner
  • Respond to detailed questions from patients and payers regarding claims or account status
  • Reconcile detailed AR accounts
  • Process claim appeals
  • Identify coding and billing errors
  • Monitor insurance claims
  • Contact insurance companies on behalf of the practice
  • Update patient account records to identify actions taken
  • Assign bad debt accounts to the collection agency
  • Monitor accounts receivable
  • Maintain knowledge of all third-party and CMS reimbursement requirements
  • Participate in a billing and collection-related meeting to discuss new and ongoing account resolution
  • Set up payment plans on self-pay accounts.
  • Reviews daily drug posting
  • Corrects posting errors
  • Follows Medical Record Release policy
  • Adheres to OSHA, IPAA, and security protocols
  • Supports RGF's Mission Statement


  • Excellent communication skills
  • Knowledge of billing procedures and collection techniques
  • An excellent understanding of AR processes, third-party payers, and CMS regulations
  • The ability to read and understand EOBs
  • Experience using medical billing software
  • Ability to prioritize tasks properly
  • Excellent verbal and written communication skills
  • Knowledge of Nextgen is a plus
  • Ability to answer multi-line telephones
  • Ability to prioritize tasks properly
  • Ability to work both in a team environment and independently
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