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Why You'll Love This Job
The Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking a full-time insurance coordinator to join our team in our southern locations in Broward County. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. The position is full-time with excellent benefits.
The insurance coordinator plays a key role in flow of the office. They are responsible for verifying eligibility, insurance and authorizations prior to the patients arrival into the office.
The insurance coordinator plays a key role in flow of the office. They are responsible for verifying eligibility, insurance and authorizations prior to the patients arrival into the office.
Responsibilities
- Verifies all patient insurance benefits and eligibility at least 48 hours in advance
- Reviews and resolves copayment assistance eligibility and enrollment
- Follows and tracks specialty pharmacy drug order protocol
- Identifies & documents all drug authorization, ordering & shipping issues
- Works with insurance companies and referring doctors in regards to obtaining authorizations, and referrals using CPT and ICD-10 codes
Qualifications
- Must have knowledge of current insurance companies and electronic portals
- Experience with obtaining referrals and authorizations
- Ability to prioritize tasks properly
- Excellent communication skills
- Flexibility with hours and local area travel
- Ability to work in multiple software programs/applications
- Answer multi-line telephones
- Exhibit patience and compassion
- Ability to work in a face pace environment